All extensions are tested on default Opencart theme. There is not guarantee for the customized Opencart Stores. We also provide paid compatibility services.
If the extension causes errors or website crashes after installation of the extension purchased you may qualify for a refund.
To qualify for the refund, you must submit a support request at firstname.lastname@example.org and submit a ticket including screenshots of the error or failure message and logs from the website you are installing the Extension. After 7 business day support period will start for iextendlabs Support Team to provide troubleshooting to fix or resolve the error on the website created by the Plugin purchased. If after the 7 business day period, the iextendlabs Support Team has not fixed the error or reported issue a refund will be provided for the purchase.